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BFM have partnered with the FHIO and will be hosting a webinar to talk to BFM members about the services that the Furniture & Home Improvement Ombudsman offer.
Webinar - Online
Agenda as follows:
- An Introduction to the Furniture & Home Improvement Ombudsman. Includes information about services on offer and how manufacturers can benefit.
- Dealing with consumer disputes, from a manufacturer’s perspective.
- The furniture supply chain and common consumer disputes arising out of this – where does the liability lie?
- FHIO will cover issues that arise out of the Consumer Rights Act 2015: Guarantees and Warranties, issues arising out of Burden of Proof and Privity of Contract.
There is also the opportunity to ask questions at the end.
This FREE event will be held online on Thursday 30th September -10:00 -11:00.
Please register here.